Cancellation Policy

We at FFTMedia, understands and depicts that the cancellation and refund policy is important to the administrations accessible on our site. FFTMedia is focused on consumer loyalty. We offer to refund the tickets without cutting down any service charges in case it is done within 24 hours of booking. Be that as it may, if the client chooses to cancel the ticket beyond 24 hours of booking, the refund will exclusively be subjected to the refund policies of the Hotel services. We do comprehend that there can be abrupt changes in your travel plans because of some crisis, which might make you cancel your bookings and discount the sum paid at the hour of booking. While we absolutely agree with our customer’s rights towards Cancellation and Refund, we might likewise want to specify that there are sure factors including the interaction and now and then becomes difficult to handle the refund despite the fact that we need to do likewise. For more clarity and information, we would recommend our clients to go through each policy that is given by FFTMedia, prior to making a booking with us.

Hotels Cancellation And Refund Policy:

Here are the rules to cancel and refund regarding the booking of hotels at FFTMedia

Cancellation:

• No refunds will be issued for unused rooms in case of early departures.
• Booking bonuses granted at the time of booking a hotel with us like airport pickup, shuttle services during your stay, free breakfast etc. are subject to change with the availability and are controlled by the Hotel authority directly.
• No-Show is when you fail to show up to check-in for your reservation without prior notification. If you are not going to check in for your reservation you will need to contact the hotel directly. You can also lose your money paid in a prepaid booking.
• Changes to the dates of booking or any kind of modifications to the reservations already made are subjected to fees based on the Hotel’s policy.

Refund:

• All the cancellations that are made within 72-hours of the booking are only eligible for the refund.
• We refund the amount to the same account from which the booking was made.
• In case of another method of payment, the refund will be issued in the Cheque.
• It takes around 10-15 days for the refund process to be completed.
• Banks will take some extra days for the amount to be reflected on the bank statement of your account.
• Sometimes, it may take around 60-90 days for the refund to be processed and reflected on the bank account statement.
• We do not refund the service charge, except in the case of full refund.